Are the leads exclusive to us, or shared like Checkatrade/Bark?
Exclusive. Every enquiry is generated under your brand and routed only to you. No lead pools, no auctions, no race to the bottom.
How quickly will we see real results once we go live?
We’ll be live within 7 days and most campaigns see first qualified enquiries within 14. The first 30 days focus on dialling in targeting, creative, and the offer; by 60–90 days we’re optimising toward consistent cost-per-qualified-call and home visits, not just clicks.
What’s the monthly investment, and what does it actually include?
- AI follow-up & booking only: from £400/month.
- Full growth programme (ads + funnel + AI follow-up + CRM): typically £1k–£3k+/month.
Ad spend is separate and fully transparent in your accounts. Every plan includes campaign management, tracking, and ongoing optimisation.
Are there any setup fees or hidden costs?
No hidden fees. Build, tracking, and integrations are included in the monthly. The only additional cost is phone usage (texts/calls) inside the CRM, billed at minimum rates and based on your actual usage.
Is there a contract or can we cancel anytime?
No long contracts. We work on a simple rolling agreement. If it isn’t delivering the value you want, you can cancel at any time. Straightforward and respectful.
How do you measure ROI beyond just “cheap leads”?
We optimise for booked work and profit, not vanity metrics. Dashboards track lead → qualified call/home visit → quote → won job, with postcode and job-type breakdowns so you can see revenue and profit clearly.
Can we choose the postcodes and job types we want to prioritise?
Absolutely. We target by service area and postcode, and weight spend toward your most profitable zones. We also filter by job type (e.g., full kitchen refit vs small repairs) so you’re not wasting time on low-margin work.
How do you prioritise higher-value jobs and filter out low-margin work?
We use a self-improving system that feeds back which leads converted and at what profit. It notices patterns (e.g., postcode clusters, project scope) and refines targeting so campaigns bias toward high-profit jobs and away from fiddly, low-margin time sinks.
Are we too small/too busy for this to make sense?
If you’re busy or simply don’t have the budget for advertising, the chatbot is the win: it follows up instantly, books the right calls, and saves hours of chasing, bringing simplicity, reliability, and higher conversion from the enquiries you’re already getting.
What if our sales process is messy? Can you help with that?
Yes, without changing your sales style. We implement instant SMS chatbot follow-up, a tidy pipeline, reminders, and rescheduling. In most cases, when follow-up is nailed, conversion often doubles because speed-to-contact fixes the biggest leak.
Does the chatbot sound human?
Totally. It’s text-only, on-brand, and natural. No one has ever suspected it isn’t human. It asks custom questions to gather exactly the info you want (budget, timelines, access, photos) and you can intervene whenever you want. We can even make it chat in your tone of voice!
Do you integrate with our CRM (or set one up if we don’t have one)?
We provide a powerful CRM where the chatbot operates natively, helping you prioritise leads, record conversations, automate processes, and more (use as much or as little as you like). We can simultaneously send leads to your existing CRM if desired.
What do you need from us to launch smoothly?
Access to your Facebook account (takes 20 minutes), your visual assets (photos, videos, logos), and a 5-minute questionnaire. With this info, we can be live within 7 days.
What happens if results aren’t there, do you rebuild campaigns at no extra cost?
Yes. If something misses, we iterate and rebuild creative and targeting at no extra cost during the engagement. The job is outcomes, not excuses.
Is this a pushy sales call?
No. Pushy sales are not our style! It's a short practical session to provide value up-front and see if we can profitably help. If we're not a good fit, we'll point you toward a simpler next step. No pressure, no hard closes.